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Thanks for visiting our knowledge-base and premium support portal. This portal enables users hosted on our servers alongside users who have issues with websites and applications hosted and designed by third party hosts and developers to get premium support from our elite developers. Usually, premium support can be purchased right on this portal depending on the complexity of the issue being addressed. Usually, a developer is assigned to analyze the issues, goals and gives estimate as regards which support package is most appropriate. Kindly chat with live support or call our 24/7 help line for help and support. Thank you. To get free support for our products, kindly open a support ticket on this page and a sales and support agent will get back to you shortly.